Some of my friends know that I'm involved in secret shopping. I love doing it because I get to go to all sorts of different stores and food Establishments, and I get my opinion heard about the service et al. It's actually a bit harder than I thought it was going to be, but I'm adjusting to what has to be done to make the job good for both myself and for the business that hired me.

BestMark is a company that provides secret shoppers for organizations looking for an edge on their competition, or for establishments that are just looking to better their service(s). Through their unique mystery shopping and customer survey programs they give a complete picture the incident-specific performance when a customer comes in contact with your organization, as well as provides the tools needed to track and trend attributes and behaviors, all of which can impact long-term customer satisfaction. It's an easy way to get the "true" impression of one's business, and that kind of information is priceless in today's cut-throat business world!